Customers have a window of 24 hours to make changes to their orders after placement. However, if more than 24 hours have elapsed since placing the order, we cannot guarantee any changes can be made.

We understand that unforeseen circumstances may arise, and we encourage you to contact our customer support team as soon as possible in case you need to make any changes to your order.

Please email us at support@pawsbileportraits.com, and our team will assist you in making the necessary changes.

Thank you for your understanding and continued support.

We accept all major debit and credit cards, including Visa, Visa Debit, Mastercard, American Express, and more. We also accept payments through PayPal.

We don't do refunds because every order is made to order and therefore unique. But don't worry, we've got your back! We're all about making sure customers love our artwork, which is why we offer free artwork mock-ups and unlimited revisions. Our mission is for our customers to be totally thrilled with the piece before its printed.

Sorry, but we don't do phone support right now. But you can hit us up on live chat or email for quick help!

Yes. We ship all orders with package tracking feature where customers will receive updates on the movement of your order until it is delivered.